Privacy policy

1. Introduction

Pump’d LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use the App, website, or any related services. By using the App, you agree to the terms outlined in this Privacy Policy.

As a data controller, we comply with relevant privacy laws, including GDPR, CCPA, and applicable U.S. privacy laws.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, age, height, weight, and other data provided during registration.

  • Health Data: Steps, activity levels, calories burned, and workout data from integrations with Apple Health.

  • Device Data: IP address, device identifiers, and app usage statistics for troubleshooting and analytics.

  • Usage Data: Preferences, settings, and interactions with the App’s features.

3. How We Use Your Information

We use your information to:

  • Provide and enhance the App’s functionality and features.

  • Personalize user experience and recommendations.

  • Respond to inquiries, support requests, or technical issues.

  • Analyze usage trends to improve app performance and design.

  • Comply with legal obligations and prevent fraudulent activity.

  • Send you notifications, updates, or promotional offers (you may opt-out at any time).

4. Children's Privacy

The App is not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected such data, we will delete it promptly.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Users may request deletion of their data by contacting support@pumpdfitness.com. Deletion requests will be processed promptly unless retention is required by law or for dispute resolution.

6. International Data Transfers

If you use our services from outside the U.S., your data may be transferred to and processed in the U.S. or other countries. We implement safeguards like the EU-U.S. Data Privacy Framework and Standard Contractual Clauses to protect your data during such transfers.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Restrict or object to certain data processing activities.

  • Opt-out of marketing communications.

  • Request data portability.

                                    

To exercise these rights, contact support@pumpdfitness.com. Requests will be processed in compliance with applicable laws.

8. Cookies

Our website and app use cookies to enhance user experience and analyze site usage. You can manage cookie preferences in your browser settings. Disabling cookies may affect functionality.

9. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and access restrictions. While we strive to safeguard your data, no system is entirely secure. Users are encouraged to keep their account credentials confidential and report any suspected breaches to support@pumpdfitness.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. If we make significant changes, we will notify you through the App or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Third-Party Sharing

We may share your data with trusted third-party partners to provide services such as payment processing, analytics, and customer support. These partners are contractually obligated to safeguard your information and use it solely for the purposes outlined in this policy. For a full list of our partners, please contact support@pumpdfitness.com.

12. Data Breach Notification

In the event of a data breach, we will notify affected users and regulatory authorities as required by applicable law. Notifications will include details about the breach, steps we are taking to address it, and recommendations for protecting your information.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how we use it.

  • The right to request deletion of your personal information.

  • The right to opt out of the sale of your personal information (we do not sell personal data).

To exercise these rights, please contact support@pumpdfitness.com.

14. Accessibility

We are committed to ensuring that this Privacy Policy is accessible to all users. If you require this document in an alternative format, please contact support@pumpdfitness.com, and we will accommodate your request.

15. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@pumpdfitness.com